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Well, I guess I'm a Cingular customer after all. Huzzah. - W.A.S.T.E

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February 17th, 2004


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10:46 am
Well, I guess I'm a Cingular customer after all. Huzzah.

(7 comments | Leave a comment)

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[User Picture]
From:zonereyrie
Date:February 17th, 2004 05:49 pm (UTC)
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Yep, me too. I think this could be good - it'll certainly increase the GSM coverage for users with the merging of the two networks.
[User Picture]
From:kviri
Date:February 17th, 2004 10:03 pm (UTC)

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If I were an AT&T Wireless customer, my concern wouldn't be coverage... it'd be customer service. (Luckily, I'm not. I'm with VZW because I've been convinced this buyout was inevitable for years now, and I was actively avoiding Cingular.)

I hope it all works out for you.
[User Picture]
From:zonereyrie
Date:February 17th, 2004 11:17 pm (UTC)
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I *was* a VZW customer and I left because they were fucktards. I was never impressed with their customer service or support, and I got sick of the lies from store sales people and their online people when I'd ask about new HW. "The 7135? We'll have that in store in November... December... January..." "BlueTooth, well, we'll have a phone with that in a couple of months." *six months of that* "BlueTooth - we don't see a demand for it, but you can buy this old CDMA phone on eBay and the BT back for it and we'll deign to let you use it."

The HW issue alone was enough to make me leave I'd say - I needed a service they don't appear interested in selling - but the way the handled it really soured me on doing business with them. Just be honest and tell me you're not going to do it, don't lie to me to try to keep me as a customer - I'll just leave anyway in the end *and* I'll be unimpressed with your lack of honor.
[User Picture]
From:buddhagrrl
Date:February 17th, 2004 07:15 pm (UTC)
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Okay. I guess I will have to hold off jumping ship and getting Verizon, and instead see how his pans out.

It would be really really nice if I had coverage on Moody St, or, like, at my apartment. Currently Cingular is nigh useless to me except as a voicemail service.
[User Picture]
From:trystero
Date:February 17th, 2004 08:54 pm (UTC)

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It would be really really nice if I had coverage on Moody St, or, like, at my apartment.

Hmmm. Right now, I'm an AT&T Wireless customer, and the only place around Waltham that I really get no signal — that I've noticed, anyway — is my own house. (And since I don't use my mobile phone when I'm home, that's bearable.)

It remains to be seen what'll happen with coverage from the newly-combined companies, though...
From:murph_grrl
Date:February 17th, 2004 11:45 pm (UTC)
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I'm actually jumping ship because Cingular = bigger bunch of asshats than AT&T.

Verizon or Sprint? Any thoughts anyone?
[User Picture]
From:trystero
Date:February 18th, 2004 04:15 pm (UTC)
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Well, it might still not happen. According to an article in today's edition of The New York Times:

"...consumer groups plan to challenge the $41 billion merger on the grounds that it could reduce competition in the South and Southwest United States, where BellSouth and SBC, Cingular's parents, are dominant. Consumers Union, an advocacy group, said it thought the acquisition of AT&T Wireless and its 22 million customers could give those two telephone giants excessive power in their local markets."

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